Free template, copy and use

Free user interview notes template

In user interviews, the exact words matter. This template separates what the user said from what you think it means, so insights stay honest.

Let Acta fill it in

Paste it into Google Docs, Word, Notion or an email. Replace the [brackets].

User interview notes template

Interview

Participant: [role, company size] | Date: [date] | Interviewer: [name]

Context

[Their job and how they use similar tools]

Tasks and workarounds

- [what they do and how]

Pain points (their words)

- "[quote]"

Our interpretation

- [insight] (confidence: High / Medium / Low)

Follow-ups

- [question for next interview or team]

How to use this template

  • Ask about the last time they did the task, not what they usually do.
  • Keep quotes and interpretations in separate sections.
  • Look for the same pain in several interviews before acting.

Skip the typing

Acta records your Zoom, Google Meet and Teams meetings, with or without a bot, and writes the notes for you: a summary, decisions, next steps and action items with owners, next to the transcript. Free for 15 days.

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Frequently asked questions

Related:

How many user interviews are enough?

Five to eight per user type often shows the main patterns.

Should user interviews be recorded?

With the participant's consent, yes, so you can check exact quotes later.

Is this user interview notes template free?

Yes. Copy it into Google Docs, Word, Notion or an email and use it as often as you like. No sign-up needed.

Can AI fill in the user interview notes for me?

Yes. Acta records the meeting on Zoom, Google Meet or Microsoft Teams, with or without a bot, or in person with the mobile app, and writes the notes, decisions and action items with owners afterwards. Anything the meeting didn't cover is left out, not made up.