Operations
KPI review
From “Weekly operations KPI review” · sample report
In short
On-time delivery missed target for the second week; fix agreed with the warehouse lead.
Metrics
- On-time delivery
- 91% vs 95% target, down (Marco)
- Order accuracy
- 99.2% vs 99% target, steady
- Cause of miss
- Late carrier pickups at the north site
- Fix
- Add a second pickup slot from Monday (Marco)