Create Jira tickets from your meetings
JiraTemplatesProUpdated Nov 2, 2026
Connect Jira, and Acta suggests tickets from what was said in each meeting. You choose which ones to create, and Acta creates them in your Jira project with the title, description, type, priority and assignee filled in. Nothing is created without your click.
Connect Jira
- 1In Acta, open Integrations, find Jira and click Connect.
- 2Sign in to Atlassian and accept the access request.
- 3Back in Acta, choose your Workspace (your Atlassian site) and Project, and save. The card shows Connected.
- 4Turn on the Ticket suggestions template in Templates, if it isn't on.
What happens after a meeting
- Acta writes Ticket suggestions for the meeting, each with a title, type, priority, assignee, reporter, due date and description.
- Open the meeting, then the Templates tab and Ticket suggestions. Click a time to hear where it was said.
Create the tickets
- 1Tick the tickets you want, or click Create ticket on one.
- 2Choose the Tool and the Project, and click Create in JIRA.
- 3Each created ticket shows its Jira key, such as ENG-142, with a link to open it.
What goes into Jira
| Jira field | From Acta |
|---|---|
| Summary | The ticket title |
| Description | The description, plus the related discussion, possible blockers and due date |
| Issue type | Task, Bug, Story or Epic, from the suggestion |
| Priority | High, Medium or Low, left out if your project doesn't use them |
| Assignee | Set when the name matches a person in your Jira site |
Each ticket is created once
Creating the same suggestion again in the same tool gives you the ticket that already exists, so nothing is duplicated.
Troubleshooting
Does Acta create tickets automatically?
No. Acta suggests them; a ticket is created only when you click Create.
The assignee is empty in Jira
Acta sets it only when the name from the meeting matches a person in your Jira site. Assign it in Jira.
I don't see Create ticket
Creating tickets needs a plan with integrations, and Jira connected in Integrations.
Related
Still stuck? The Acta team can help. support@acta.aiContact us