Acta FAQs
Short answers to the questions new Acta users ask most: the free trial, how recording works, where your notes are, who can see them and how to get help.
Account and plans
How do I create an Acta account?
Go to acta.ai/login, choose Sign up, and continue with Google, Microsoft or your email.
Is there a free trial?
Yes, 15 days, with the report templates included. After the trial, recording is turned off until you upgrade to Acta Pro; a recording already running is never stopped.
How do I add my team?
Choose "With my team" when you sign up, or invite people later from Settings → Subscription. Each person's meetings stay private unless they share them with the workspace.
Recording
Which meeting platforms does Acta work with?
Zoom, Google Meet and Microsoft Teams. Acta also records in-person meetings and takes MP3 or M4A files you upload.
Does a bot have to join my call?
No. The Chrome extension and the desktop app record from your computer with no bot in the call.
Can I record on my phone?
Yes. The iPhone and Android apps record in-person meetings and upload recordings from your phone.
Your notes
How soon are the notes ready?
Usually a few minutes after the meeting ends. Longer meetings take a little longer.
Can I fix something the notes got wrong?
Yes. Each topic and key takeaway can be edited or deleted, and Add note adds your own note.
Can I download the notes?
Yes, as PDF, Word or Excel, from the download button on the meeting, on plans that include downloads.
Privacy and help
Who can see my meetings?
Only you, until you share them: with a link, or with your workspace.
How do I get help?
Email support@acta.ai or use the contact page.